By this time next week, we will have exchanged the 10,000th vehicle as a company! When we started off my only thought was to make it through that daunting 1st year and then to work my business plan through 3 years. Now in our 8th year, we are planning for expansion and continued growth.
Recently, I presented to a NAAA group of independent auction owners who wanted to know how to make their customers better auction buyers and sellers. My response to them was simple and to the point: you must be highly organized. There are so many machinations and processes I see deployed in the lanes and I wonder how they keep it straight... which reinforces my theory and practice. The most effective auction users are those that are organized and keep it simple. Perhaps this is why we will fly by that 10,000th vehicle and continue to motor on ahead.
If your dealership struggles at auction, fell free to call Sudden Services LLC.
I have been attending and participating in a new podcast, "Auto Transport Intel" that Jay Wertzberger produces and broadcasts with Ty Thompson. It drills in on automotive transport and is dedicated to improving the industry. A topic I explored with them recently was focused on not how to get new business as a transporter but a revealing look at some of the reasons we can't get new business. The theme was that if we look at ourselves with open eyes and ask if we feel if we're putting our best foot forward, what little things could we do to improve our professional profile... and that triggered the theme, "reimagining service". Over the next several weeks, I'll define Reimagining Service in more detail, and we will dig in on the relationships that the car auctions have with vehicle transporters. Stay tuned!
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