Tuesday on our Company sales call after returning from this years NADA, it struck all of us that were there how far ACV Auctions has come this past year. Overwhelmingly, the buzz at our area was palpable. You could see it and hear it... and for the majority of the show, we had groups of people from different dealerships all together listing to us demonstrate. From large metro-Houston group size owners to a small Ford store in VT., they all listened and asked the same question, "... when can you start my store...?"
ACV has had explosive growth (400%++ year-to-year) and that growth has been delivered just as seamlessly as the first years sold units- if not even more smoothly with the integration of enhanced operations in Buffalo, the addition of experienced Auto Auction managers, financial experts, HR and Talent acquisition specialists, as well as nearly doubling the internal staff who are processing the over 350+ titles coming in the door every morning! The growth to us is a testament to what Joe Neiman and his partners first envisioned which was a simple, transparent auction platform, delivered with low buyers and sellers fees, on your schedule, no matter what day of the week or time of day. To that end... ACV is poised to get to all of those dealers we saw in Vegas... and we will have them up and running in no time!
W/
I have been attending and participating in a new podcast, "Auto Transport Intel" that Jay Wertzberger produces and broadcasts with Ty Thompson. It drills in on automotive transport and is dedicated to improving the industry. A topic I explored with them recently was focused on not how to get new business as a transporter but a revealing look at some of the reasons we can't get new business. The theme was that if we look at ourselves with open eyes and ask if we feel if we're putting our best foot forward, what little things could we do to improve our professional profile... and that triggered the theme, "reimagining service". Over the next several weeks, I'll define Reimagining Service in more detail, and we will dig in on the relationships that the car auctions have with vehicle transporters. Stay tuned!
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